Managed IT Services

We have been supporting our customers IT Systems & Network Environments for over 10 years. Over this time we have developed an efficient, methodical, robust and very reliable procedure to proactively support, maintain and develop your IT systems.

We support a range of technologies across hardware, software, applications and networks and offer several methods of engagment that can be tailored to suit your business and technical IT support requirements.

• PAYG Support
  Pay-as-you-Go technical support provided on an 'ad-hoc' or 'as needed' basis and invoiced upon completion of any work performed.
  
  
• Pre-paid Support
  Pre-paid technical support services with an incorporated Service Level Agreement (SLA), invoiced prior to performing services.
  
  
• Fixed Price Support
  A fixed monthly price for a pre-defined list of proactive services and remedial technical support. Incorporates a Service Level Agreement, monthly reporting and monthly invoicing.

Customers who engage in our Fixed Price Support arrangement can take advantage of the many benefits available through our Evolution Partner Program including discounted services, discounted software licences and discounted hardware purchases.

For further information on our Managed IT Services please select one of the following articles below or browse the 'Main Menu' options on the right.