A must-read for all IBM server and storage solution users considering choosing third-party maintenance providers for their hardware.
Make sure you understand all potential risks involved in having machines that are not supported under an IBM Maintenance Agreement before making the decision. Download our free guide to find out how your business may be impacted by:
- Missing out on system firmware updates
- Lack of IBM code fixes
- No access to problem diagnosis support & decoding tools via ESA
- Inability to escalate problems to IBM
- Restricted IBM customer engineer login service procedures
- Security vulnerabilities